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Refresh and test the vision of the owner and establish realistic timeframes.
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Work out what the business will look like when the vision is fulfilled.
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Stand in that position and look back and see what steps would have had to be taken to take the business to this position of
fulfillment.
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This provides a new sense of direction and is followed by the development and agreement of the new strategy that will clearly show the achievability of the objectives.
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The strategy is then translated into tried and tested tactics supported with implementation plans and timetables. This often includes staff training, coaching and mentoring programmes.
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Performance objectives and measures are set and review periods established. These are used to measure the plan progress and allow adjustments to be made as the plan rolls forward.
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A variety of ongoing support, mentoring or coaching options are available from due North to suit the specific needs of the business and its staff. The owner has the confidence of knowing experienced support is on call at any time.
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As all businesses are different, due North takes a flexible approach to ongoing support which can range for periods of full time involvement to fortnightly or monthly performance review, mentoring and coaching sessions.
